Request for Account Deletion

This page explains how to request deletion of your PostRSS account and of all data associated with it.

How do I delete my PostRSS account?

Account deletion is requested through the PostRSS website. Deleting your account cannot be undone.

• Write to us by chat or e-mail through the Contacts page https://postrss.com/contacts/ and ask for your account to be deleted.
• In your message please write your registered user email address and your First and Last name, so that we can identify your account.

If you use the PostRSS mobile app, you can open this page directly from Settings → Delete account.

What happens after you send the request

• After we receive your request for account deletion, your account is suspended for 30 days. While your account is suspended you are not able to log in.
• This period exists to give you time to cancel the account deletion request if you change your mind.
• If we do not receive a cancellation request within those 30 days, your PostRSS account is fully deleted from the PostRSS service, provided it has no outstanding balance (see Accounts with an unpaid balance below).
• After the account is deleted, you are informed at your registration email address, and all of your data is fully deleted from the PostRSS service — including your account details, your RSS feeds, your connected social media targets and your publishing history.

Accounts with an unpaid balance

An account can only be fully deleted once it has no outstanding balance. If your PostRSS subscription has unpaid billing cycles, we will tell you the amount in reply to your deletion request (you may also have received a PayPal invoice for it).

• Your deletion request is registered, and your account is closed and deleted once the balance is paid.
• The account and the data needed for the unpaid balance (your account e-mail, orders and payment records) are kept until the balance is settled, as permitted by Article 17(3)(e) of the GDPR.
• As soon as the balance is paid, your account is deleted following the same steps described above, and you are informed at your registration e-mail address.

If you believe the balance is not correct, contact us by chat or e-mail through the Contacts page https://postrss.com/contacts/ and we will check it with you.

Cancel Account Deletion Request

• You can cancel a pending account deletion request at any time during the 30-day suspension period by writing to us by chat or e-mail through the Contacts page https://postrss.com/contacts/. By sending a request to cancel account deletion, please write your registered user email address and your First and Last name.

Questions

If you have any questions about deleting your account or about the data we hold, contact us by chat or e-mail through the Contacts page https://postrss.com/contacts/. You can also read our Privacy Policy and Terms of Service.